Frequently Asked Questions

Explore our frequently asked questions about Turnkey Timber or get in touch to ask your own.

Who are Turnkey Business Software?

Turnkey Business Software is a Gold Microsoft Partner for Enterprise Resource Planning (ERP). We build fully integrated business software solutions based around the Microsoft Dynamics platform for industries including timber, builders merchants, agronomy…learn more.

Do I need to also purchase financial software?

No, the base platform for Turnkey Timber is built upon Mircosoft Dynamics 365 Business Central – an all-in-one ERP solution that supports both your companies financials and business processes.

Is Turnkey Timber a cloud solution?

As a platform, Dynamics 365 Business Central is available in the cloud (SaaS) or on-premise. The on-premise version includes web access. Our team will work with you to ensure you have the best option to suit your business. Dependant on manufacturing integration – you may prefer to have Turnkey Timber available locally.

How does the software work?

The base timber platform for Turnkey Timber is built on the latest version of Microsoft Dynamics 365 Business Central. Extensions or modules are then added to support specific business areas for harvesting, timber trading, or sawmills such as harvesting, sales ordering & customers, purchasing, planning & production, and loading, despatch & delivery.

What manufacturing equipment does Turnkey Timber integrate with?

Our software currently integrates with the world’s top timber manufacturers including Holtec, LIMAB, ALMAB, Rosens, Söderhamn Eriksson, and the Obel-P Group.

Other manufacturers who offer the facility to integrate can be easily added to support your processes.

 

What weighbridges does Turnkey Timber integrate with?

Precia Molen, Avery Weigh-Tronix, and Weightron Bilanciai all currently integrate with ERP systems, including Turnkey Timber.

Other weighbridge equipment with an existing ERP connection can be added to Turnkey Timber.

What are the add-ins for Turnkey Timber/Business Central?

add info on addins

extensions-timber

Can I see the software in action?

After your initial consultation call our team will arrange a follow-up call which will include a demonstration of the key features of our timber system.

What does implementation involve?

Before the start of any project, Turnkey’s Project Team will carry out a requirement gathering exercise with our client’s key stakeholders to understand the specifics of what is required from the system.

A comprehensive proposal document is provided to the client detailing the software solution being delivered including any development or third-party products being applied.

What type of support is offered?

Following the ‘Go Live’ of the system, clients have access to the in-house support service provided by Turnkey.

Support is provided by the Business Software team who can be contacted by telephone, email, or by logging on to Turnkey’s online support database.

The support database is available 24/7 and our offices are open during the hours of 9.00 a.m. and 5.30 p.m. Monday to Friday.

Can we also use 3rd party tools like hand scanners?

Yes, you can use Business Central as a mobile app, or you can make use of additional mobile business apps to add other mobile scanners.